Can customers cancel Deckpass themselves?

Yes. Customers can manage payment details and cancel their subscription from the Stripe billing portal inside the Deckpass account area.

Can a vessel set up Deckpass before the first charge?

Yes. The 7-day setup trial is designed to give customers time to configure the workspace, printer, scanner, arrival rules, kiosk languages, and team onboarding before billing starts — with remote setup assistance included.

Pricing

€79 per vessel per month, with a 7-day setup trial.

Start with a 7-day trial. We can help configure your vessel profile, arrival rules, kiosk languages, and printer setup remotely before billing begins.

7-day setup trialRemote setup assistance includedCancel any time in the billing portal

Start 7-day trial Book setup call

Deckpass Vessel

€79 / vessel / month

One vessel workspace, unlimited visitors and crew operators
Multilingual arrival kiosk — 8 visitor languages, Arabic RTL
Photo badge / label printing with printer setup guidance
Operations console, live onboard roster, and captain oversight
Remote setup assistance included
7-day setup trial, then self-serve billing portal for changes and cancellation

Everything a single vessel needs at the gangway: visitor, contractor, delivery, and crew sign-in with the full crew workspace. No sales call required.

Start 7-day trial Watch overview

Start your 7-day setup trial

Subscribe without waiting for manual setup

Create the first workspace admin, save your vessel details, and continue into Stripe Checkout. A payment method is collected now, but the first charge is delayed for 7 days. No manual sales step is required.

Fleet / Management

From €149 / month

Multiple vessels or a management company rollout
Priority setup support and onboarding
Multi-vessel and multi-site process guidance
Custom onboarding for crew rotation and yard periods

For management companies, family offices, and fleets that want a consistent gangway workflow across vessels.

Book setup call

Remote setup assistance included

You are not left alone with the setup.

Every plan includes remote setup help. We can configure your vessel profile, arrival rules, kiosk languages, printer profile, and first operator workflow remotely — ideal for captains, pursers, yacht managers, or refit teams who want the system ready before the first live arrival.

Guided workspace and boarding-conditions configuration
Kiosk language selection and translated conditions review
Printer profile setup with test badges, guided remotely
Final physical printer testing done onboard by your crew

Book setup call See hardware guidance

Pricing FAQ

Clear commercial terms for serious vessel teams.

Deckpass is set up to let a vessel team start quickly, configure the workflow properly, and manage the subscription cleanly without manual intervention.

When does billing begin?

The payment method is collected at checkout, and billing begins automatically after the 7-day setup trial unless the subscription is cancelled first.

What can be done during the trial?

Teams can configure the workspace, set arrival rules and kiosk languages, choose the printer, test badge output, prepare expected arrivals, and train operators before the first charge — with remote setup help included.

Can the customer cancel without asking Deckpass?

Yes. Customers can manage payment details and cancellation through the Stripe billing portal from the Deckpass account area.